Private feedback built for your industry
Customers stay loyal when private feedback is easy

Guests give better reviews when complaints are solved

Consumers buy more with product info pages

Make customers happier, build loyalty, and save time by providing the
answers they need - without requiring them to contact you.
We create self-help pages designed to answer your customers’ questions, saving you time and perfectly aligning with their needs.
See moreYour customers have questions, and Awardee’s self-help pages make sure they get the answers, fast, easy, and without taking up your team’s time. But unlike generic help pages, we build them specifically for your business so they feel like a natural extension of your brand.
- Customized for your business, tailored content that answers the most common customer questions.
- Designed to match your brand, your colors, your logo, your style.
- Upload images, videos, and guides to give customers clear, visual answers.
Saves time & reduces support requests—customers get instant help without needing to call or email.
Whether it’s FAQs, product guides, return policies, or troubleshooting steps, we create the perfect self-help pages to match your business, so customers feel supported, and you stay focused on what matters most.
Link your essential apps, websites, and platforms to provide customers with easy access to everything they need. Keep them connected to what matters most.
See moreWith Awardee’s self-help pages, customers don’t just get links—they get instant access to the apps and services they need, right on their phone. Whether it’s booking an appointment, tracking an order, or accessing support, they can click and open any app directly from the page, no searching, no extra steps.
Works with every app on the Apple App Store and Google Play Store.
One tap opens loyalty apps, payment platforms, chat support, booking systems, and more.
No downloads required, customers simply scan, tap, and go.Everything your customers need, exactly when they need it, seamless, instant, and hassle-free.
Upload video instructions to help customers resolve issues without needing to call you. Solve problems faster with video guides.
See moreSometimes, a quick video explains things better than a long paragraph. With Awardee’s self-help pages, you can record and upload videos straight from your phone, no fancy equipment needed. Whether it’s a quick tutorial, a product demo, or a troubleshooting guide, video makes everything faster and easier for your customers.
Record and upload on the spot, no complicated editing required.
Use existing videos or link directly from YouTube for seamless access.
Customers get clear, visual answers instead of reading long instructions.People don’t always want to read through FAQs, they want to see how it’s done. Whether it’s showing how to assemble a product, reset a feature, or navigate your service, a simple video can solve problems in seconds, keeping customers happy and saving you time.
With just one click, customers can message your team for additional help with unresolved questions. Feedback integrates seamlessly into self-help.
See moreNo extra devices, no new systems to learn, Awardee works with the phones your employees already use. When a customer needs help, an instant SMS alert goes straight to the right team member, or even multiple employees at once, so the right person can respond immediately, no matter where they are in the building.
For hotels and accommodations, alerts can be linked to specific room numbers, so staff know exactly where to go without confusion. Whether it’s a guest request, a service issue, or a customer needing assistance, your team is always in the loop, ready to help, and because you can add as many employees as you need, nothing gets missed.
No extra apps or training required, just instant SMS alerts.
Notify multiple employees at once, so the first available team member can respond.
Linked to room numbers for hotels & accommodations for faster service.
Faster response times = happier customers and better reviews.With Awardee, your team stays connected and ready to help, getting the right information at the right time, on the devices they already have.
Create clear, customized articles with images, links, and videos to address all your customers' needs. Easily update everything with a single click.
See moreGive your customers the answers they need, exactly how they need them. With Awardee, you can create clear, customized articles that include images, links, and videos, making it easy to guide customers through common questions, troubleshooting, and product information.
Add images, videos, and step-by-step instructions to make everything crystal clear.
Include helpful links to direct customers to booking pages, manuals, or support chat.
Easily update content with a single click, no complicated editing required.Whether it’s FAQs, setup guides, or detailed product explanations, your customers get the right answers, right away, without needing to call or email.
Awardee makes it effortless to keep information up to date, so customers always have the latest details.
Experience all the features with a 30-day free trial no credit card needed.
Empower your business with self-help pages that provide quick access to essential tools, resources, and solutions, streamlining the customer experience and reducing response times.
Automatically link room numbers, table numbers, product IDs, locations, and more to feedback. Knowing the source makes solving easier.