Effective date: January 1st 2024
1. About the Website
(a) Welcome to www.awardee.com.au & www.awardee.com & www.award.ee (the ‘Website’). The Website allows you to access and use the Awardee (the ‘Services’).(b) The Website is operated by Awardee Pty Ltd, ACN/ABN 653 151 074. Access to and use of the Website, or any of its associated Products or Services, is provided by Awardee Pty Ltd. Please read these terms and conditions (the ‘Terms’) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.(c) Awardee Pty Ltd reserves the right to review and change any of the Terms by updating this page at its sole discretion. When Awardee Pty Ltd updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.
2. Acceptance of the Terms
You accept the Terms by remaining on the Website. Where the option is available in the user interface, you may also accept the Terms by clicking to accept or agree to the Terms.3. About the Service
(a) Awardee is The Customer Service Platform(b) Free, Restricted, Licensed accounts are currently offered. You acknowledge and agree that the accounts offered, as well as the account features may change from time to time, and may be governed by separate terms which apply specific to the account. Where special account-specific terms apply, you will be informed, and must accept those terms before you are given such an account. For the avoidance of doubt these Terms apply unless otherwise agreed or amended by account-specific terms.(c) Some accounts may be governed by a separate Software Licensing Agreement with Awardee Pty Ltd, which may amend the terms of use. For the avoidance of doubt these Terms apply unless otherwise agreed or amended by the terms of an applicable Software Licensing Agreement.
4. Acceptable use of the Service
(a) Awardee, its related features, and website must only be used lawfully. Awardee Pty Ltd reserves the right to suspend, cancel, or otherwise deny access to users and accounts who use the service:(i) To engage in any act that would disrupt the access, availability, and security of Awardee and other Awardee Pty Ltd services, including but not limited to:(A) Tampering with, reverse-engineering, or hacking our servers.(B) Modifying, disabling, or compromising the performance Awardee or other Awardee Pty Ltd services.(C) Overwhelming, or attempting to overwhelm our infrastructure by imposing an unreasonably large load on our systems that consume extraordinary resources.(D) Compromising the integrity of our system, including probing, scanning and testing the vulnerability of our system unless expressly permitted by Awardee Pty Ltd.(b) For any illegal purpose, or to violate any laws, including and without limitation to data, privacy, and export control laws.(c) To stalk, harass or threaten users and any member of the public.(d) To misrepresent or defraud any user or member of the public through phishing, spoofing, manipulating headers or other identifiers, impersonating anyone else, or falsely implying any sponsorship or association with Awardee Pty Ltd or any third party.(e) To access or search any part of the Service, or any other Service owned by Awardee Pty Ltd other than our publicly supported interface, or otherwise allowed for in an applicable Software Licensing Agreement.(f) To post, upload, share, or otherwise circulate content in violation of Awardee’s content policy.
5. Security and Data Privacy
Awardee Pty Ltd takes your privacy seriously and information provided through your use of the Website and/or Services are subject to Awardee Pty Ltd’s Privacy Policy, which is available on the Website. The Privacy Policy also addresses Awardee Pty Ltd’s processes, policies, and obligations in respect of Awardee security breaches.
6. Data Use
Awardee Pty Ltd collects, stores, and processes your data on Awardee. The data is used to provide Services to you, as well as to facilitate Awardee Pty Ltd’s business operations. The Privacy Policy outlines how your data is collected, stored, and processed by Awardee Pty Ltd. The Privacy Policy also addresses Awardee Pty Ltd’s processes, policies, and obligations in respect of data encryption and removal requests.
7. Subscription to use the Service
(a) In order to access the Services, you must first purchase a subscription through the Website (the ‘Subscription’) and pay the applicable fee for the selected Subscription (the ‘Subscription Fee’). After purchasing a Subscription, you will be considered a member (‘Member’).(b) In purchasing the Subscription, you acknowledge and agree that it is your responsibility to ensure that the Subscription you elect to purchase is suitable for your use.(c) Before, during or after you have purchased the Subscription, you will then be required to register for an account through the Website before you can access the Services (the ‘Account’).(d) As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including but not limited to First Name, Last Name, Address, Date of Birth, Email, Phone, Photographs, Payment Details & Payment Links, Login Credentials, Statistics, Page Visits, Opinions, Feedback, IP Address, Logos & Images.(e) You warrant that any information you give to Awardee Pty Ltd in the course of completing the registration process will always be accurate, correct and up to date.(f) Once you have completed the registration process, you will be a registered user of the Website and agree to be bound by the Terms (“User”). As a Member, you will be granted immediate access to the Services from the time you have completed the registration process until the subscription period expires (the ‘Subscription Period’).(g) You may not use the Services and may not accept the Terms if:(i) you are not of legal age to form a binding contract with Awardee Pty Ltd; or(ii) you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services.
8. Payments
(a) Subject to the terms of any applicable Software License Agreement, the Subscription Fee may be paid by all payment methods available on the Website, and may change from time to time.(b) Payments made in the course of your use of Awardee may be made using third-party applications and services not owned, operated, or otherwise controlled by Awardee Pty Ltd. You acknowledge and agree that Awardee Pty Ltd will not be liable for any losses or damage arising from the operations of third-party payment applications and services. You further acknowledge and warrant that you have read, understood and agree to be bound by the terms and conditions of the applicable third-party payment applications and services you choose to use as a payment method for Awardee services.(c) You acknowledge and agree that where a request for the payment of the Subscription Fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Subscription Fee.(d) You agree and acknowledge that Awardee Pty Ltd can vary the Subscription Fee at any time and that the varied Subscription Fee will come into effect following the conclusion of the existing Subscription.
9. Refund Policy
Awardee Pty Ltd will only provide you with a refund of the Subscription Fee in the event they are unable to continue to provide the Services or if the manager of Awardee Pty Ltd makes a decision, at its absolute discretion, that it is reasonable to do so under the circumstances. Where this occurs, the refund will be in the proportional amount of the Subscription Fee that remains unused by the Member (the ‘Refund’).
10. Copyright and Intellectual Property
(a) The Website, the Services and all of the related products of Awardee Pty Ltd are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes, and are reserved by Awardee Pty Ltd or its contributors.(b) All trademarks, service marks and trade names are owned, registered and/or licensed by Awardee Pty Ltd, who grants to you a worldwide, non-exclusive, royalty-free, revocable license whilst you are a User to:(i) use the Website pursuant to the Terms;(ii) copy and store the Website and the material contained in the Website in your device’s cache memory; and(iii) print pages from the Website for your own personal and non-commercial use.(c) Awardee Pty Ltd does not grant you any other rights whatsoever in relation to the Website or the Services. All other rights are expressly reserved by Awardee Pty Ltd.(d) Awardee Pty Ltd retains all rights, title and interest in and to the Website and all related Services. Nothing you do on or in relation to the Website will transfer any:(i) business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright, or(ii) a right to use or exploit a business name, trading name, domain name, trade mark or industrial design, or(iii) a thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process), to you.(e) You may not, without the prior written permission of Awardee Pty Ltd and the permission of any other relevant rights owners: broadcast, republish, upload to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third-party Services for any purpose, unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.
11. General Disclaimer
(a) Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.(b) Subject to this clause, and to the extent permitted by law:(i) all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and(ii) Awardee Pty Ltd will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.(c) Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you “as is” and “as available” without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of Awardee Pty Ltd make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of Awardee Pty Ltd) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:(i) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third-party conduct, or theft, destruction, alteration or unauthorized access to records;(ii) the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third-party material and advertisements on the Website);(iii) costs incurred as a result of you using the Website, the Services or any of the products of Awardee Pty Ltd; and(iv) the Services or operation in respect to links which are provided for your convenience.
12. Limitation of Liability
(a) Awardee Pty Ltd’s total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.(b) You expressly understand and agree that Awardee Pty Ltd, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.13. Termination of Contract
(a) The Terms will continue to apply until terminated by either you or by Awardee Pty Ltd as set out below.(b) If you want to terminate the Terms, you may do so by:(i) not renewing the Subscription prior to the end of the Subscription Period;(ii) closing your accounts for all of the services which you use, where Awardee Pty Ltd has made this option available to you; and(iii) providing Awardee Pty Ltd with 14 days’ notice of your intention to terminate.(c) Any notices pursuant to Clause 13.2 above should be sent, in writing, to Awardee Pty Ltd via the ‘Contact Us’ link on our homepage.(d) Awardee Pty Ltd may at any time, terminate the Terms with you if:(i) you do not renew the Subscription at the end of the Subscription Period;(ii) you have breached any provision of the Terms or intend to breach any provision;(iii) Awardee Pty Ltd is required to do so by law;(iv) the provision of the Services to you by Awardee Pty Ltd is, in the opinion of Awardee Pty Ltd, no longer commercially viable.(e) Subject to local applicable laws, Awardee Pty Ltd reserves the right to discontinue or cancel your Subscription or Account at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Awardee Pty Ltd’s name or reputation or violates the rights of another party.
14. Indemnity
You agree to indemnify Awardee Pty Ltd, its affiliates, employees, agents, contributors, third-party content providers and licensors from and against:(a) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with your content;(b) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so; and/or(c) any breach of the Terms.
15.1 Compulsory:
If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute unless the following clauses have been complied with (except where urgent interlocutory relief is sought).
15.2 Notice:
A party to the Terms claiming a dispute (‘Dispute’) has arisen under the Terms must give written notice to the other party detailing the nature of the dispute, the desired outcome, and the action required to settle the Dispute.
15.3 Resolution:
On receipt of that notice (‘Notice’) by that other party, the parties to the Terms (‘Parties’) must:(a) Within 28 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;(b) If for any reason whatsoever, 28 days after the date of the Notice, the Dispute has not been resolved, the Parties must request that an appropriate mediator be appointed by the Awardee representative;(c) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;(d) The mediation will be held in Brisbane, Australia.
15.4 Confidential:
All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as “without prejudice” negotiations for the purpose of applicable laws of evidence.
15.5 Termination of Mediation:
If 28 days have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either party may ask the mediator to terminate the mediation and the mediator must do so.
16. Venue and Jurisdiction
The Services offered by Awardee Pty Ltd are intended to be viewed by residents of Australia & internationally. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of Queensland.
17. Governing Law
The Terms are governed by the laws of Queensland. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Queensland, Australia without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
18. Independent Legal Advice
Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.
This deed (Deed) is made on 11 Apr 2024 between Member of Website who purchased a free or paid ‘Subscription’ and agreed to these terms & Conditions (Assignor) and Awardee Pty Ltd (653 151 074) of Ground Floor 477 Boundary Street, Spring Hill, Queensland, 4000 (Assignee).
(A) The Assignor is the sole legal and beneficial owner of all rights in and to the works described in item 1 of schedule 1 (Works).(B) The Assignor wishes to assign such ownership of the Copyright in the Works to the Assignee, who wishes to accept such assignment.
20.1 Definitions
In this Deed:
Author means: the author of a Work and includes the maker or creator of copyright subject matter other than a Work as used or defined in the Copyright Act 1968 (Cth) (Copyright Act).
Copyright means: the right of Reproduction or publication on www.awardee.com.au & www.awardee.com. Printed publication in marketing material directly related to Awardee Pty Ltd. Reproduction in digital marketing material such as email, advertising, presentations. under the Copyright Act; the right of under the law of a country other than Australia; and rights in the nature of or analogous to the rights in paragraphs (a) and (b) under the law of Australia or any other country (including future copyright and rights in the nature of or analogous to copyright).
20.2 Interpretations
(a) Words or phrases defined in the Copyright Act 1968 (Cth), as amended, must have the same meaning if used in this Deed unless the contrary intention is shown or the meaning is inconsistent in the context;(b) “Related body corporate” must have the meaning as defined in the Corporations Act 2001 (Cth);(c) This Deed may not be interpreted adversely to a party only because that party was responsible for preparing it;(d) Headings are for convenience only and do not affect the interpretation of this Deed;(e) References to a person, or words denoting a person, includes a company, statutory corporation, partnership, joint venture and association, and includes that person’s legal personal Representatives, executors, administrators, successors and permitted assigns;(f) Every obligation entered into by two or more parties binds them jointly and each of them severally;(g) Where any word or phrase is defined in this Deed, any other grammatical form of that word or phrase will have a corresponding meaning;(h) “Includes”, “including” and similar expressions are not words of limitation;(i) All monetary amounts are in Australian dollars; and(j) Reference to any agreement, deed or other document annexed to or referred to in this Deed includes any amendments to it and any documents in addition to or in substitution for it which have been approved in writing by the parties to this Deed.
21. Assignment
The Assignor assigns absolutely to the Assignee:(a) the entire Copyright throughout the universe and all other rights of a like nature, whether vested, contingent or future, in the Works including all renewals and extensions of Copyright; and(b) any and all rights of action and remedies (whether arising at common law or under any statute) in relation to the Works available to the Assignor at the date of this Deed including all causes of action for infringement of the Copyright in the Works, whether past, present or future.
22. Further actions
(a) The Assignor must do any and all acts and execute any and all documents to complete the assignment of the Copyright in the Works to the Assignee.
23. Warranties
The Assignor warrants that:(a) it is the sole legal and beneficial owner of the Copyright in the Works granted to the Assignee in this Deed, and that it has the legal authority to enter into this Deed;(b) the Assignor has not licensed, charged, encumbered or assigned to any other person, in whole or in part, any rights in the Works, or has in any way dealt with the Works in a manner inconsistent with the Assignor’s obligations under this Deed;(c) there are no existing or threatened claims or litigation which would adversely affect or impair the exploitation of the Copyright in the Works;(d) the Works do not, and will not, infringe the Copyright of any person; and(e) there is no present or prospective claim, proceeding or litigation in respect of the Copyright in the Works which may impair, limit, inhibit or diminish the rights in the Works assigned to the Assignee pursuant to this Deed.
24. Indemnity
The Assignor warrants that:(a) The Assignor will at all times indemnify and keep indemnified the Assignee, its Representatives and any related body corporate of the Assignee against any and all claims, liabilities, damages, losses, costs and expenses (including reasonable legal costs and expenses) arising out of or relating to or is a consequence of:(i) any breach or alleged breach of any term, condition or warranty by the Assignor; and(ii) any claims in relation to infringement of any rights of any third party arising in connection with the use of the Works by or under the authority of the Assignee, including any assignee or licensee of the Assignee.(b) The Assignee will at all times indemnify and keep indemnified the Assignor and any related body corporate of the Assignor against any and all claims, liabilities, damages, losses, costs and expenses arising out of or relating to any breach or alleged breach of any term, condition or warranty by the Assignee.
25.1 Jurisdiction
This Deed is subject to the laws of the state or territory described in item 3 of schedule 1 with the courts of the state or territory described in item 3 of schedule 1 having exclusive jurisdiction over any disputes arising in respect of this Deed.
25.2 No partnership or agency relationship
Nothing contained in this Deed must be deemed to constitute a partnership between the parties or that either party is the agent of the other party and the Assignee must not hold itself out, engage in any conduct or make any representation which may suggest to any person that the Assignee is, for any purposes, the agent of the Assignor.
26. Execution
This Deed is executed by you accepting the Terms by remaining on the Website. Where the option is available in the user interface, you may also accept the Terms by clicking to accept or agree to the Terms.
Last updated: 11 Apr 2024
This Website (referred to in these “terms of use” as the website) is owned and operated by Awardee Pty Ltd, who is referred to in this Cookie Policy as “we”, “us”, “our” and similar grammatical forms.Our Cookie Policy explains what cookies are, how we use cookies, how third-party partners may use cookies on our Websites and your choices regarding cookies.General information about visits to our Websites is collected by our computer servers, with small files “cookies” that our Websites transfers to your computer’s hard drive through your Web browser (if you allow the delivery of “cookies”). The “cookies” are used to follow the pattern of movements of users by letting us know which pages on our Websites are visited, in what order and how often and the previous website visited and also to process the items you select if you are making purchases from our Websites. The anonymous non-personal information that we collect and analyse is not personal information as described in the Privacy Act.
1. We respect your privacy
(a) Awardee Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.(b) We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).(c) “Personal information” is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.(d) You may contact us in writing at Ground Floor 477 Boundary St, Spring Hill, Queensland, 4000 for further information about this Privacy Policy.
2. What personal information is collected
(a) Awardee Pty Ltd will, from time to time, receive and store personal information you submit to our website, provided to us directly or given to us in other forms.(b) You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order.(c) We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.(d) Additionally, we may also collect any other information you provide while interacting with us.
3. How we collect your personal information
(a) Awardee Pty Ltd collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we engage in business activities with you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.(b) By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.
4. How we use your personal information
(a) Awardee Pty Ltd may use personal information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services and opportunities available to you.(b) Awardee Pty Ltd will use personal information only for the purposes that you consent to. This may include to:(i) provide you with products and services during the usual course of our business activities;(ii) administer our business activities;(iii) manage, research and develop our products and services;(iv) provide you with information about our products and services;(v) communicate with you by a variety of measures including, but not limited to, by telephone, email, sms or mail; and(vi) investigate any complaints.If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website.(c) We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.(d) If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.
5. Disclosure of your personal information
(a) Awardee Pty Ltd may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.(b) If we do disclose your personal information to a third party, we will protect it in accordance with this privacy policy.
6. General Data Protection Regulation (GDPR) for the European Union (EU)
(a) Awardee Pty Ltd will comply with the principles of data protection set out in the GDPR for the purpose of fairness, transparency and lawful data collection and use.(b) We process your personal information as a Processor and/or to the extent that we are a Controller as defined in the GDPR.(c) We must establish a lawful basis for processing your personal information. The legal basis for which we collect your personal information depends on the data that we collect and how we use it.(d) We will only collect your personal information with your express consent for a specific purpose and any data collected will be to the extent necessary and not excessive for its purpose. We will keep your data safe and secure.(e) We will also process your personal information if it is necessary for our legitimate interests, or to fulfil a contractual or legal obligation.(f) We process your personal information if it is necessary to protect your life or in a medical situation, it is necessary to carry out a public function, a task of public interest or if the function has a clear basis in law.(g) We do not collect or process any personal information from you that is considered “Sensitive Personal Information” under the GDPR, such as personal information relating to your sexual orientation or ethnic origin unless we have obtained your explicit consent, or if it is being collected subject to and in accordance with the GDPR.(h) You must not provide us with your personal information if you are under the age of 16 without the consent of your parent or someone who has parental authority for you. We do not knowingly collect or process the personal information of children.
7. Your rights under the GDPR
(a) If you are an individual residing in the EU, you have certain rights as to how your personal information is obtained and used. Awardee Pty Ltd complies with your rights under the GDPR as to how your personal information is used and controlled if you are an individual residing in the EU.(b) Except as otherwise provided in the GDPR, you have the following rights:(i) to be informed how your personal information is being used;(ii) access your personal information (we will provide you with a free copy of it);(iii) to correct your personal information if it is inaccurate or incomplete;(iv) to delete your personal information (also known as “the right to be forgotten”);(v) to restrict processing of your personal information;(vi) to retain and reuse your personal information for your own purposes;(vii) to object to your personal information being used; and(viii) to object against automated decision making and profiling.
8. Hosting and International Data Transfers
(a) Information that we collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside of Australia. These may include, but are not limited to Australia & United States of America.(b) We and our other group companies have offices and/or facilities in Australia & United States of America. Transfers to each of these countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from Awardee Pty Ltd’s Data Protection Officer.(c) The hosting facilities for our website are situated in Australia & United States of America. Transfers to each of these countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from Awardee Pty Ltd’s Data Protection Officer.(d) Our Suppliers and Contractors are situated in Australia & United States of America. Transfers to each of these countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from Awardee Pty Ltd’s Data Protection Officer.(e) You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
9. Security of your personal information
(a) Awardee Pty Ltd is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.(b) Where we employ data processors to process personal information on our behalf, we only do so on the basis that such data processors comply with the requirements under the GDPR and that they have adequate technical measures in place to protect personal information against unauthorised use, loss and theft.(c) The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
10. Access to your personal information
(a) You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth), and to the extent applicable the EU GDPR. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at privacy@awardee.com.au or privacy@awardee.com. (b) We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.
11. Complaints about privacy
(a) If you have any complaints about our privacy practices, please feel free to send in details of your complaints to privacy@awardee.com.au or privacy@awardee.com. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.12. Changes to Privacy Policy
(a) Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion, and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.
13. Website
(a) When you visit our website: When you come to our website (www.awardee.com.au & www.awardee.com & www.award.ee), we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.(b)
Cookies: We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third-party services such as Google AdWords. These ads may appear on this website or other websites you visit.(c)
Third party sites: Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Awardee Pty Ltd is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
14. Effective date
This policy is effective from 11 Apr 2024.
This Privacy Policy applies to all personal information collected by Awardee Pty Ltd via the website located at www.awardee.com.au & www.awardee.com & www.award.ee
All care is taken in the preparation of the information and published materials on this site. Awardee Pty Ltd does not make any representations or give any warranties about its accuracy, reliability, completeness or suitability for any particular purpose. To the extent permissible by law, Awardee Pty Ltd will not be liable for any expenses, losses, damages (including indirect or consequential damages) or costs which might be incurred as a result of the information being inaccurate or incomplete in any way and for any reason.This site may contain hypertext links, frames or other references to other parties and their websites. Awardee Pty Ltd cannot control the contents of those other sites, and make no warranty about the accuracy, timeliness or subject matter of the material located on those sites. Awardee Pty Ltd do not necessarily approve of, endorse, or sponsor any content or material on such sites. Awardee Pty Ltd make no warranties or representations that material on other websites to which this website is linked does not infringe the intellectual property rights of any person anywhere in the world. Awardee Pty Ltd are not, and must not be taken to be, authorising infringement of any intellectual property rights contained in material or other sites by linking or allowing links to, this website to such material on other sites.If you have any concerns regarding the content of the Website, please contact Awardee Pty Ltd.
This Privacy Policy applies to all personal information collected by Awardee Pty Ltd via the website located at www.awardee.com.au & www.awardee.com & www.award.ee.
1. What is “personal information”?
(a) The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable: whether the information or opinion is true or not; and whether the information or opinion is recorded in a material form or not.(b) If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this privacy policy.
2. What information do we collect?
The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: First Name, Last Name, Address, Date of Birth, Email, Phone, Photographs, Payment Details & Payment Links, Login Credentials, Statistics, Page Visits, Opinions, Feedback, IP Address, Logos & Images.
3. How we collect your personal information
(a) We may collect personal information from you whenever you input such information into the website.(b) We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
4. Purpose of collection
(a) The purpose for which we collect personal information is to provide you with the best service experience possible on the website.(b) We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.(c) By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
5. Access and correction
Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
6. Complaint procedure
If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by Michael Long and we may seek further information from you to clarify your concerns. If we agree that your complaint is well-founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
7. Overseas transfer
Your personal information may be transferred to recipients located in the United States of America. The United States of America has data protection laws which protect personal information in a way which is at least substantially similar to the Australian Privacy Principles, and there will be mechanisms available to you to enforce protection of your personal information under that overseas law. In the circumstances, we do not require the overseas recipients to comply with the Australian Privacy Principles and we will not be liable for a breach of the Australian Privacy Principles if your personal information is mishandled.
8. GDPR
In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. Where this is the case, there may be additional rights and remedies available to you under the GDPR if your personal information is handled in a manner inconsistent with that law.
9. How to contact us about privacy
If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: privacy@awardee.com.au or privacy@awardee.com.
