Customers feel heard, appreciated, and valued, reducing the need to complain on online.
When customer face an issue, they want to feel important, valued, and heard. Awardee’s private feedback provides a quick and easy way for customers to connect with your team, making them feel like the vital part of your success that they truly are.
Listening to customers strengthens relationships, resolves issues quickly, keeps them happy, and shows them how valuable they are.
Employees work harder when they know customers can share feedback directly with the boss, ensuring every customer receives amazing service.
When customers share complaints with you, they don’t need to broadcast them publicly. Review control lets you decide who can post publicly.
Listening to customers builds stronger relationships, resolves issues quickly, and keeps them happy, up to 40 times faster than the damage caused by a bad Google review.
See moreStrong relationships are built on listening, and customers are no different. When it’s easy for them to share feedback privately, you can fix issues fast—before they turn into public complaints.
No one wants to leave a bad review—they just want their issue solved. Awardee makes it 40 times faster for customers to tell you what’s wrong than leaving a bad Google review, and it shows you care 100 times more. Listen first, fix fast, and keep them coming back
Choose who can leave positive reviews and redirect negative feedback to a private thank-you page. This protects your Google score and reputation while addressing concerns privately.
See moreYour reputation is everything. Happy customers should be the ones leaving public reviews, while frustrated ones should be talking to you, privately.
With Awardee, you can guide positive experiences toward public reviews and redirect concerns to a private thank-you page, where you can handle them directly. This keeps your Google score high, your reputation strong, and your customers feeling heard, without public complaints damaging your business.
Customers feel more supported when they can scan a QR code to instantly access sizing charts, instructions, articles, help videos, your store, and apps.
See moreNo one likes searching for answers or waiting on hold. With a quick scan, customers can instantly access the help they need, right when they need it. Whether it’s sizing charts, instructions, FAQs, help videos, or even a direct link to your store or apps, everything is just a tap away.
When support is easy to find, customers feel more confident, problems get solved faster, and your team spends less time answering the same questions. It’s better for your customers, better for your staff, and better for your business.
Connecting your products and packages is as easy as adding a sticker, instantly linking customers to private feedback or self-help pages.
See moreEvery product you ship is an opportunity to keep customers engaged and supported. By simply adding a QR sticker, you give customers instant access to private feedback, self-help pages, and support resources, without them having to search or call.
Whether it’s troubleshooting, instructions, or just a way to check in, a quick scan keeps customers connected and makes their experience smoother. Less frustration, fewer returns, and more happy customers who keep coming back.
Encourage repeat purchases by providing seamless customer support and instant feedback solutions. Improve product satisfaction, enhance reputation, and turn first-time buyers into lifelong customers.
Plan billed monthly; 5+ additional locations receive up to a 20% discount.
Everything you need for the world’s best feedback and customer self-help pages.
Plan billed monthly; 5+ additional locations receive up to a 20% discount.
Everything you need for the world’s best feedback and customer self-help pages.
If you have many products that each need custom self-help pages and feedback.
Plan billed monthly; 5+ additional locations receive up to a 20% discount.
Just the basics, allowing you to give customers fast, modern feedback.
Everything you need for the world’s best feedback and customer self-help pages.